How we rank
Short version: public pricing, published features and public reviews, weighed against what a business in each industry actually needs. No hands-on testing yet.
What we have not done (yet)
Version 1 of AITeamGuide has not tested any product hands-on. We haven't placed test calls, signed up for trials or measured answer quality. Rankings come from public information only. When we add test calls we'll mark which listings were tested and when.
What goes into a ranking
- Fit for the job in that industry. Does it book into the software that industry uses (Dentrix, Clio, ServiceTitan, OpenTable…)? Does it meet must-haves like a HIPAA BAA for medical and dental?
- Real monthly cost at normal volume. We use one workload for everyone: 300 calls/month, average 3 minutes per call (900 talk minutes), billed monthly (not annual), US local number, no add-ons. We take each vendor's public pricing page, pick the cheapest plan that covers it (including published overage), and show the math.
- Public review evidence. G2, Capterra, Trustpilot, app stores and Reddit threads. A 5.0 from 2 reviews counts for less than a 4.5 from 1,000. We summarise themes; we don't copy ratings into our own star scores or schema.
- Transparency. Published pricing, trials and clear overage rules rank higher than "contact sales".
Each product page has a What reviewers say summary: recurring praise and complaints from public reviews, with a link to every source and a label for how much evidence there is. Where there are too few reviews, we say so instead of guessing. Separately, reader reviews come from people who use the product, are confirmed by email and are moderated under our review policy. Reader reviews don't move a product up or down our lists automatically.
Rules we hold ourselves to
- We never invent a price, rating or feature. If it isn't public we write "not public" or "contact sales".
- Every price shows its source link and the date we checked it.
- Products that are discontinued stay listed with a warning so searchers aren't misled.
- Vendor logos are the vendors' own site icons, shown only to identify the product.
How we make money
A newsletter, sponsors, paid featured listings and affiliate links. Affiliate links are marked with rel="sponsored". Paid placement is always labelled "Featured" or "Sponsor" and never changes the ranked order. A vendor can't pay to move up a list.
Spot an error?
Prices change constantly. If something here is out of date, tell us via the contact form and we'll recheck it.