Industry-specific (car dealerships)

Numa: pricing, real cost and reviews

Voice AI and inbox for franchise dealership service departments, connected to the DMS. Not built for independent repair shops.

Real bill at ~300 calls/mo

Contact sales

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Advertised

Contact sales

Visit Numa

How we got that number

No public prices.

Assumptions: 300 calls/month, average 3 minutes per call (900 talk minutes), billed monthly (not annual), US local number, no add-ons. Computed by AITeamGuide from the vendor's public pricing on 2026-10-20.

Pricing tiers

Plan	Price	Includes	Overage
All plans	Contact sales	Demo required	custom

Source: https://www.numa.com/pricing, checked October 20, 2026.

Setup fee: not public (2-3 week onboarding)
Free trial: not public

Key features

24/7 answering	yes
Appointment booking	Yes, service appointments
Integrations	DMS (90% coverage claimed), Dealer CRM, Scheduler
Bilingual	not public
Call transfer	Yes
HIPAA	n/a

Public ratings

Capterra: 5.0/5 from 12 reviews
G2: 5.0/5 from 2 reviews

Ratings gathered October 20, 2026. We don't republish ratings as our own and haven't tested the product hands-on.

What reviewers say

Thin evidence

12 Capterra reviews (5.0), mostly from 2020–2025 and from retailers and restaurants, not dealerships, which Numa now targets. G2 has 2. Dealership staff discuss Numa on Reddit, but we couldn't open those threads to verify.

Recurring praise

Reliable: answers every call the way it was trained. Capterra
Easy to set up, with a shared app across staff devices. Capterra
Responsive support and product team. Capterra

Recurring complaints

Changing hours for a single day means editing several messages per location. Capterra
Searching old conversations is weak. Capterra
No international numbers. Capterra

“It's always reliable, it responds to every incoming call and works exactly how we have trained it to work.”
Capterra reviewer, Capterra, Apr 2025

Summarised by AITeamGuide from public reviews, checked October 20, 2026. Quotes are short excerpts, credited to their authors and sites. Sources: Capterra, 12 reviews · G2, 2 reviews.

Pros

DMS-connected answers
Built for service departments

Cons

Dealerships only
No public pricing

Ranked in

Auto Repair Shops #5

Reader reviews

From AITeamGuide readers who use Numa, confirmed by email and moderated by the editor. These are separate from the public reviews above and don't change our rankings. How we moderate.

Be the first to review Numa. No reader reviews yet. If you use it, your experience (and what you actually pay) helps other owners.

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Use Numa at your business? Tell other owners how it went and what you really pay. We email you a link to confirm it's you, then the editor reads every review before it's published. Review policy.

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Affiliate program: none found. We disclose this for transparency; it doesn't affect rankings.