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Industry-specific (healthcare practice platform add-on) · active (early access)

Weave AI Receptionist: pricing, real cost and reviews

AI receptionist add-on to Weave's phone, texting and scheduling platform for dental, medical, optometry and veterinary practices. Books directly into Open Dental, Dentrix and Eaglesoft.

Real bill at ~300 calls/mo

$199 + AI add-on (not public)

Base + AI Receptionist

Advertised

$199/mo

Base plan; AI add-on not public

How we got that number

Weave's base plan is $199/mo; the AI add-on is priced by quote, so a full figure can't be computed.

Assumptions: 300 calls/month, average 3 minutes per call (900 talk minutes), billed monthly (not annual), US local number, no add-ons. Computed by AITeamGuide from the vendor's public pricing on 2026-10-20.

Pricing tiers

PlanPriceIncludesOverage
Base plan$199/moPhones, 2-way texting, missed-call text, payments, analyticsn/a
Coordinate / Attract bundles$149/mo eachScheduling, reminders / reviews, marketingn/a
AI Receptionist add-onnot public100 call-credit increments per locationBuy more credits (price not public)

AI Receptionist price appears only in Weave's plan builder or a demo. A call credit = an AI conversation of 20+ seconds.

Source: https://www.getweave.com/plans/, checked October 20, 2026.

Setup fee
not public (expert onboarding included)
Free trial
No platform trial; new products offered to existing customers on trials (third-party report)

Key features

24/7 answeringyes
Appointment bookingYes, direct booking for Open Dental, Dentrix, Eaglesoft; otherwise requests for staff to confirm
IntegrationsOpen Dental, Dentrix, Eaglesoft, Weave phones & texting
Bilingualnot public
Call transferYes, to fallback/staff
HIPAADesigned to meet HIPAA (vendor claim)

Public ratings

Ratings gathered October 20, 2026. We don't republish ratings as our own and haven't tested the product hands-on.

What reviewers say

Limited evidence

Hundreds of reviews, but they're for the whole Weave platform (phones, texting, payments), not the AI receptionist add-on. Some Capterra reviews are incentivized. We found no reviews of the AI add-on itself.

Recurring praise

  • Calls, texts, reminders and patient details in one place. Capterra
  • Two-way texting and automatic reminders; one office saw fewer no-shows. Capterra
  • Integrates with practice-management software. Capterra
  • Quick for new staff to learn. Capterra

Recurring complaints

  • Softphone and phone glitches that need restarts. Capterra
  • Support is hard to reach or slow, and it can be hard to find the right department. Capterra
  • Price is high for small offices, and add-ons add up. Capterra
  • Contract and cancellation disputes, including a $3,500 early-termination fee. Capterra

“Pricing can also add up once you include add-ons, so it's worth asking exactly what's included before signing on.”

Summarised by AITeamGuide from public reviews, checked October 20, 2026. Quotes are short excerpts, credited to their authors and sites. Sources: Capterra, Weave platform · G2, Weave platform.

Pros

  • Native dental PMS booking
  • HIPAA posture
  • One inbox for calls, texts, AI

Cons

  • AI price not public
  • You need the Weave platform
  • Vet AI 'coming soon' per Weave's page

Ranked in

Dental Offices #1Medical Practices #1Veterinary Clinics #5

Reader reviews

From AITeamGuide readers who use Weave AI Receptionist, confirmed by email and moderated by the editor. These are separate from the public reviews above and don't change our rankings. How we moderate.

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